Privacy Policy
Last Updated: January 2026
1. Introduction
Welcome to c9taya. Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our platform, including our website, mobile application, and gaming services. By accessing c9taya, you consent to the practices described in this policy.
2. Information We Collect
To provide a premium gaming experience, we collect several types of information:
- Personal Identity: Full name, date of birth, and identification documents for verification.
- Contact Data: Email address, phone number, and residential address.
- Financial Information: Payment details and transaction history related to deposits and withdrawals.
- Technical Data: IP address, device type, browser information, and login history.
3. How We Use Your Data
We process your information based on legal grounds and service necessity:
- To facilitate c9taya login and account management.
- To process financial transactions and ensure anti-money laundering (AML) compliance.
- To personalize your experience with c9taya slot games and promotional offers.
- To improve our platform through data analytics and user behavior patterns.
- To communicate essential updates, security alerts, and marketing materials (where permitted).
4. Data Protection & Security
At c9taya, we employ industry-leading security measures to protect your data. This includes SSL encryption, advanced firewalls, and strict access controls. While we strive to use every commercial means to protect your personal information, no method of transmission over the internet is 100% secure.
Note: We never sell your personal data to third parties. We only share information with authorized partners necessary for payment processing or legal compliance.
5. Cookies and Tracking
Our website uses cookies to enhance functionality and performance. These small files help us remember your preferences and recognize you upon your next c9taya login. You can manage your cookie preferences through your browser settings, though some features of the platform may not function correctly if cookies are disabled.
6. Your Rights
As a valued user of c9taya, you have the following rights regarding your data:
- The right to access the personal information we hold about you.
- The right to request the correction of inaccurate data.
- The right to request the deletion of your data under certain conditions.
- The right to opt-out of promotional marketing communications.
Have Questions About Your Privacy?
Our dedicated privacy team is available 24/7 to assist with your concerns.
Contact Support
c9taya