Introduction
These Terms and Conditions govern your use of the c9taya casino platform. By using our services, including the c9taya app download and website interface, you enter into a legally binding agreement with c9taya. We reserve the right to amend these terms at any time without prior notice.
Eligibility Requirements
To participate in any real-money gaming on c9taya, you must meet the following criteria:
- Be at least 18 years of age or the legal age of majority in your jurisdiction.
- Reside in a jurisdiction where online gambling is legal (focused on the Philippines).
- Have the legal capacity to enter into a binding contract.
Account Registration & Security
Registration Process
During the c9taya register process, users must provide accurate and complete information, including a valid phone number and identity verification documents. Only one account per person, family, household, or IP address is permitted.
Security Responsibilities
Your c9taya login credentials are confidential. You are solely responsible for maintaining the security of your account. If you suspect any unauthorized access, contact our support team immediately.
Deposits and Withdrawals
c9taya provides secure payment methods for our Filipino players, including GCash, PayMaya, and local bank transfers.
- Limits: Minimum and maximum limits apply to both deposits and withdrawals as stated in the cashier section.
- Verification: Withdrawals are subject to KYC (Know Your Customer) verification to prevent money laundering.
- Processing: Most withdrawals are processed within 24 hours, though large amounts may require further review.
Bonuses and Promotions
All bonuses at c9taya casino are subject to specific rollover or wagering requirements. Users must meet these requirements before any bonus-related winnings can be withdrawn.
- Max bet limits may apply during active bonus play.
- Bonus abuse, such as creating multiple accounts to claim offers, will lead to immediate account termination.
- Promotions are valid for a limited time as specified in each offer's details.
Gaming Rules and Fair Play
We pride ourselves on offering fair c9taya slots and table games. All games are powered by certified RNG (Random Number Generator) providers to ensure unbiased results. By playing, you agree to the specific rules of each individual game as integrated within the game interface.
Prohibited Activities
Strict action will be taken against users involved in:
- Fraudulent behavior or collusion with other players.
- Use of automated bots, software, or external assistance devices.
- Exploiting technical errors or software glitches for gain.
- Money laundering or using funds derived from criminal activities.
Responsible Gambling
c9taya promotes healthy gaming habits. If you feel gambling is becoming a problem, we offer several tools:
- Self-Exclusion: Request a temporary or permanent block on your account.
- Deposit Limits: Set daily, weekly, or monthly spending caps.
- Cooling-off Periods: Take a break from the platform for a set duration.
Legal and Liability
c9taya casino provides services on an "as-is" basis. We are not liable for losses caused by internet connectivity issues, hardware failure, or service interruptions beyond our control. These terms are governed by the laws of the Philippines.
Contact and Support
If you have questions regarding these terms, please contact our 24/7 customer service team via:
c9taya